88babu Privacy Policy

1. Who We Are

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88babu ("we", "us", "our") operates the online casino and sports betting platform accessible at https://88babu.pro. We are the data controller responsible for the personal information you provide when using our services. Our platform is designed to serve players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact our support team at [email protected] (plain text — not a clickable link).

2. Data We Collect

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We collect personal data from you through several means when you interact with the 88babu platform. The categories of data we collect are as follows:

2.1 Registration Data

When you create an account, we collect your full legal name, date of birth, and a mobile wallet number (bKash, Nagad, Rocket, or Upay) registered in your own name. This information is required to verify your identity, confirm your eligibility (you must be 21 or older), and process payments.

2.2 Transaction Data

We record details of every deposit, withdrawal, bonus credit, wager, and game result associated with your account. This transaction history is maintained for account management purposes, dispute resolution, and compliance with our responsible gaming obligations.

2.3 Technical and Device Data

When you access the platform, our servers automatically log certain technical information, including your IP address, device type, operating system, browser type and version, session duration, and pages visited. This data helps us maintain platform security, detect fraud, and improve the user experience.

2.4 Communications Data

If you contact our support team by email or through an in-platform messaging tool, we retain a record of that correspondence, including the content of your messages and the date and time of contact. This helps us resolve your queries efficiently and maintain quality standards.

2.5 Responsible Gaming Data

Where you use our responsible gaming tools — such as setting a deposit limit, activating a cooling-off period, or requesting self-exclusion — we record those elections. This data is used exclusively to enforce the restrictions you have chosen and will not be used for any marketing purpose.

2.6 Cookies and Tracking Technologies

88babu uses cookies and similar tracking technologies to maintain your login session, remember your preferences, analyse platform usage, and deliver relevant in-platform messages. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform.

3. How We Use Your Data

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We process your personal data only where we have a lawful basis to do so. The purposes for which we use your data are:

• Account creation and management — to register your account, verify your identity and age, and maintain your account in good standing.
• Payment processing — to execute deposits and withdrawals via your registered bKash, Nagad, Rocket, or Upay wallet, and to maintain accurate financial records.
• Platform security and fraud prevention — to monitor for suspicious activity, detect and prevent fraud, collusion, and money laundering, and to protect the integrity of our games and betting markets.
• Responsible gaming compliance — to apply the limits and restrictions you have set, to identify patterns of behaviour that may indicate problem gambling, and to fulfil our duty of care obligations.
• Customer support — to respond to your enquiries, resolve disputes, and improve our service based on feedback.
• Platform improvement — to analyse aggregated, anonymised usage data in order to improve the design, performance, and content of the 88babu platform.
• Marketing communications — to send you promotional offers, bonus notifications, and news about new games or features, but only where you have opted in to receive such communications. You may opt out at any time.
• Legal and regulatory obligations — to comply with applicable laws, respond to lawful requests from authorities, and enforce our Terms & Conditions.

4. Legal Basis for Processing

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We rely on the following legal bases when processing your personal data:

• Contractual necessity — processing that is required to perform the contract between you and 88babu (for example, processing a withdrawal to your registered wallet).
• Legal obligation — processing required to comply with applicable laws, including age verification and anti-money laundering checks.
• Legitimate interests — processing carried out for our legitimate business interests, such as fraud prevention and platform security, where those interests are not overridden by your rights.
• Consent — processing based on your freely given, specific, and informed consent, such as sending you marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Data

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88babu does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:

5.1 Payment Partners

To process deposits and withdrawals, we share the minimum necessary payment information with our mobile financial service partners, including bKash, Nagad, Rocket, and Upay. These partners process data only as required to execute the specific transaction and are bound by their own data protection obligations.

5.2 Game Providers

Our platform integrates games from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a player identifier and game session data for the purpose of delivering and auditing game outcomes. No financial or contact information is shared with game providers beyond what is technically required.

5.3 Fraud Prevention and Legal Compliance

We may disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. We will only make such disclosures to the extent legally required and will endeavour to notify you where we are permitted to do so.

5.4 Business Transfers

In the event that 88babu undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such change in data controller via the platform or by email to your registered address, and you will have the opportunity to close your account if you do not wish your data to be transferred.

6. Data Retention

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We retain your personal data for as long as your account remains active and for a period thereafter as necessary to fulfil the purposes set out in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. In practice, this means:

• Account registration and identity verification data is retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Customer support communications are retained for two years from the date of last contact.
• Technical log data (IP addresses, device identifiers) is retained for up to 12 months from the date of collection, after which it is anonymised or deleted.
• Marketing preference data is retained until you withdraw consent or close your account, whichever is earlier.

Once the applicable retention period has expired, your data will be securely deleted or irreversibly anonymised.

7. Your Data Rights

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As a user of the 88babu platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected].

8. Cookies Policy

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88babu uses the following categories of cookies on our platform:

• Strictly necessary cookies — required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cookies cannot be disabled without breaking core platform functionality.
• Performance cookies — used to collect anonymous data about how players interact with the platform, such as which pages are visited most frequently. This data is used in aggregate only and does not identify individual users.
• Functional cookies — used to remember your preferences, such as your preferred display settings or last-viewed game category. These cookies improve your experience but are not essential to the platform.
• Marketing cookies — used to deliver relevant in-platform messages and promotional content based on your activity. These are only placed where you have consented to receive marketing communications.

You can manage or delete cookies at any time through your browser settings. Please note that deleting strictly necessary cookies will require you to log in again and may affect your experience on the platform.

9. Data Security

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88babu implements a range of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• Encryption of sensitive data fields — including wallet numbers and identity documents — when stored at rest.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular internal security assessments and vulnerability scanning.
• Secure disposal procedures for hardware and data storage media that has reached end of life.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. If you become aware of any security vulnerability or suspected breach affecting your 88babu account, please notify us immediately at [email protected].

10. Children and Minors

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88babu is strictly for adults aged 21 years and above. We do not knowingly collect or process personal data from anyone under the age of 21. If we become aware that a minor has provided us with personal data or has created an account, we will immediately close the account and delete all associated data. If you believe a minor has registered on the platform, please contact us immediately at [email protected].

11. Third-Party Links

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The 88babu platform does not contain links to third-party websites. All navigation on the platform directs users to internal pages only. This Privacy Policy applies exclusively to data collected and processed by 88babu and does not cover the practices of any external services or platforms.

12. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where the changes are significant, provide a more prominent notice via the platform or by email to your registered address.

Your continued use of the 88babu platform after any change to this Privacy Policy becomes effective constitutes your acceptance of the updated policy. If you do not agree with any change, you should cease using the platform and may close your account by contacting our support team.

13. Contact Us

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If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88babu handles your personal data, please contact our Data Support Team:

Email: [email protected] (plain text — not a clickable link)

Response time: We aim to acknowledge all data-related enquiries within 48 hours (Bangladesh Standard Time, UTC+6) and resolve them fully within 30 calendar days.